American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,613)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Danielle C.
12 reviews
Globetrotter Expert Level 1
I don't fly American if I can help it. Going from DC to San Francisco was no fun with no access to wifi or movies.
Shane A.
Springfield, MO
10 reviews
Great airline with very nice admirals clubs and a fantastic rewards service. My go to airline for business flights.
Jenn W.
Carrollton, TX
58 reviews
Flights going everywhere. Spacious planes. No complaints other than in dallas I hate dealing with the crowds at DFW
Vanessa R.
Wardensville, WV
95 reviews
My flight was comfortable and I had no problems. I retrieved my luggage at the drop off destination with no issues.
Iris U.
31 reviews
Not a good service, the seats were over sold, they didn’t serve any meal during the trip on an international flight
Brianna M.
17 reviews
Globetrotter Expert Level 1
Friendly staff! Made sure I had a nice flight. Reasonable prices with the destinations I go to. Comfy seats as well 
Darien E.
107 reviews
Good. I wouldn’t put them above anyone else but they got me to and from my destination and their cabins were clean
Karina m.
Lake Havasu City
96 reviews
American Airlines Had been the best service i have ever flewd in. Great customer service. I recommend this airline
Daniella S.
Plumas Lake, CA
122 reviews
Globetrotter Expert Level 1
American Airlines by far has the best rewards program. I fly a lot, and my points add up so quickly with American!
Stacey C.
el paso
13 reviews
Great service, have never had a bad experience. Friendly service always smiling. I Never fly using other airlines.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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