American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,514)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Brittany N.
Bethlehem, PA
73 reviews
Globetrotter Expert Level 3
Flown twice with them and each time was a horrendous experience! Rude staff, never on time, always losing luggage!
12 reviews
Decent but I prefer JetBlue it's more affordable and more spacious. American airlines needs to update their planes.
Erika J.
11 reviews
American airline is like the best airline to travel in. It has the best quality service and you are treated nicely.
Kerry D.
Ooltewah, TN
117 reviews
I’m loving American as much as Delta these days! Their customer service is always amazing and make flying a breeze.
💋Yęšşëňïå 💋.
25 reviews
They are alright, the seat space is small nd staff can be a bit rude at times. The reward miles are nothing special
Ashley F.
Naples, FL
188 reviews
Very nice staff and reasonable prices for tickets clean airplanes I've never experienced a problem flying American
Darien H.
Villa rica, GA
69 reviews
Globetrotter Expert Level 1
I was satisfied. The staff was great and they made it comfortable to fly. The flight was smooth and arrived on time 
Sharyn F.
Port Reading, NJ
487 reviews
clean, cheap prices, easy access, great customer service, great employees and never had any issues while traveling.
jessica A.
Union, NJ
18 reviews
Great service, great on flight service including internet and refreshments. I would love to fly on American again.
Ariana T.
Lynnfield, MA
146 reviews
Overall good airplanes. Some planes are older and not as nice and don’t all have TVs so it’s good to check before.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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