American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,405)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kate E.
Los Angeles , Ca
28 reviews
The last time I flew American Airlines I had a late flight and lost baggage. But, customer service is always great
Haley R.
Dallas, TX
83 reviews
Globetrotter Expert Level 1
American Airlines is the best airline hands down, I’ve never had lost bags. I fly with them about 3-4 times a year
Bennie F.
70 reviews
I love American you can check flights easily and the crews are always smiling and polite. I fly often and prefer AA
Liz J.
28 reviews
I flew with them years ago and would say it was a great trip. I only was served peanuts. But they were good. 
Natasha S.
362 reviews
Globetrotter Expert Level 1
I have flown with them a few times. I had a good experience with the flight. Costumer service was good as well.
Reiny R.
Brooklyn , NY
66 reviews
Muy buena aerolínea excelente servicio y asientos cómodos nunca e tenido nada malo que decir de Américan aerolíneas
Emily B.
wheeling, wv
22 reviews
American is my favorite airline. Most planes have WiFi and free entertainment and flight times are fairly reliable
Mallory M.
40 reviews
I have had three incredibly irritating experiences with the airport employees of American all within the last year.
Christine L.
Los Angeles, CA
15 reviews
This is my second favorite airline and go to when I can't take Alaska. Usually friendly service, on time arrivals
Carrie H.
Miami, FL
71 reviews
Always a fine experience on this airline. Planes are getting refurbished which is nice. Pet friendly. Nice gates.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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