American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,440)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,440)
Q&A (71)
Media (87)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kendra B.
Campbellsvlle, KY
122 reviews
The flights are always delayed, especially with international flights. I've been delayed every time. Not impressed.
Lorel P.
Perth Amboy, NJ
68 reviews
Good airlines. Staff was friendly and it's always a smooth ride. No complaints. I would definitely recommend this.
Abigail K.
27 reviews
Seat sizes are way to small. The crew is great but if you are plus sized the seats are not friendly...............
Whitney A.
Salem, VA
19 reviews
I have been flying with them for years. Actually U.S. Air before they merged. I have always had a good experience.
Michelle P.
4 reviews


American Airlines is my go to airline- I always
have on time flights, courteous service, and smile goes a long way!

rainy g.
Colorado Spgs, CO
29 reviews
A little more pricey than id like to use. The customer service is best out of all the airlines which is a huge pro
Rae H.
Houston
16 reviews
Decent if you need to get somewhere, but I find them less customer friendly than Southwest, and more expensive too.
Meriem S.
Strongsville, OH
166 reviews
American Airlines never gives me a hard time when traveling! Courteous staff and great in flight experience overall
Rosalyn M.
Upland, CA
52 reviews
Provided blankets on the early morning flight. TV and movies available. I didn't have any issues when I used them.
Marissa M.
Middletown
29 reviews
American Airlines is a fantastic company! I’ve never had a bad experience. They always have the friendliest staff!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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