American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,638)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Melissa r.
254 reviews
Globetrotter Expert Level 1
I usually use JetBlue but I have used American airlines. whatever has a great customer service and price at the time
April L.
Findlay, OH
1,111 reviews
Globetrotter Expert Level 2
Good company! Helped me out so much when I lost my luggage because of South west airlines! Very personable employees.
Hailey R.
2 reviews
Have had wonderful experiences on American Airlines. The staff has always been friendly, and the meals are delicious!
Lexington, NC
46 reviews
excellent service and a good team of work...they always be on time trips and offer you good deals for your vacations
I've never had a terrible experience with American airlines. However, I've also never had a very memorable one either
Sarah M.
4 reviews
I've never had an issue with American Airlines before. They're always extremely helpful and it's always good service. 
Meagan P.
33 reviews
Friendly attendants. Planes are kinda small but they are normally on time and very friendly when something goes wrong
Kelly R.
38 reviews
Globetrotter Expert Level 1
Expensive prices. Terrible service. Terrible customer service. I love flying and fly often. By far the worst airline.
Virginia H.
Vienna, VA
10 reviews
Globetrotter Expert Level 1
Although I don’t travel as much as I want to but when I do I need a reliable airline to count on little to no delays!
Thalia M.
New York
43 reviews
Great for international travel. Reliable and good service
Insta: @_thaliaaainc
Twitter: @thalia_inc
Snap: @msthaliaaa
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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