American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,508)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kiana J.
San Diego
11 reviews
The flight was comfortable and accommodating. The had little snacks and drinks during the flight. Staff was amazing
Debra H.
11 reviews
Not too impressed with AA! Flight attendants aren't very friendly compared to other airlines that I've flown with!
Dana K.
New York, NY
28 reviews
Not my favorite airline but has very good rates out of NYC. I find their are often delays on American vs say Delta
Tia M.
Swannanoa, NC
46 reviews
Globetrotter Expert Level 1
Rough landings and not entirely friendly people at check in. I've had nicer TSA than American Airlines bagged check
Emily B.
wheeling, wv
22 reviews
American is my favorite airline. Most planes have WiFi and free entertainment and flight times are fairly reliable
Erica R.
Seattle, WA
104 reviews
Not a fan. I find the airline mediocre. I don't fly unless I need to. I think other airlines offer you a lot more.
Olivia S.
16 reviews
Everyone on this airline was very nice and helpful. The airplane itself was clean but had no place to charge phones
justine C.
Key West , FL
115 reviews
Globetrotter Expert Level 2
My first ever flight was with them. I don't have no complaints. It was a very nice ride. I had no issues whatsoever
Iris U.
31 reviews
Not a good service, the seats were over sold, they didn’t serve any meal during the trip on an international flight
Brianna M.
18 reviews
I love using American Airlines for my travel needs. They are always ready to help and assist with your every need!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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