American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,641)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Daiana C.
26 reviews
Overall great experience when ever I fly with them, usually travel internationally therefore I’m asleep 90% of the time
Emily S.
16 reviews
American Airlines always has great prices but unfortunately they don’t have the best customer service in my experience.
Destiny G.
79 reviews
Every time I fly with this Airline I’m comfortable and relaxed. Never had a rude in-counter. Was always understanding .
🎀 E.
Santa Maria
1 review
Good service. Often times a lot of delays. Use at least 3x a year. Prices can be high, but good deals found on website
Kimberly S.
1 review
It was as smooth as it could go.. A bit pricy but Worth it!!! Easy breezy... And staff was,very helpful and all smiles
Amanda C.
Cadiz, KY
15 reviews
Usually a fairly affordable airline to use. If baggage fees did not exsist would get 5 stars.  Will use again though.
Katie A.
23 reviews
Every time I have flown American Airlines has gone smoothly and the flight attendants have all been very sweet. 
Rebecca W.
7 reviews
By far my favorite airline service. The planes are kept clean, the snacks are great, and the interior is up to date.
Anna W.
80 reviews
Never have had a problem with this airline. Always fairly priced, and easy to get through the lines and to the gates
Jennica W.
Plano, TX
107 reviews
Globetrotter Expert Level 1
American Airlines is not one of my go-to airlines. The staff was polite but the flight was bumpy, load, and cramped.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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