American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,483)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Adriene M.
Ipswich, MA
21 reviews
Used AA on flight for work conference. Flight attendants on board lovely, however ticket counter was less courteous. 
Sally K.
189 reviews
Globetrotter Expert Level 1
I love this airline. It is usually on time. I completely agree with airline and recommend this airline to my friends.
Brandy M.
Harker Hts, TX
68 reviews
I was treated well here. No complaints of any kind. Great service and it was a smooth ride. It's been a while though.
Ruth G.
West Sunbury, PA
43 reviews
Have had delayed flights more times than I can count but normally have the best prices that include a free carry on.
Sandra C.
9 reviews
While on the flight of American Airline I notice how comfortable the seats are and the spaciousness of the leg room.
Katherine S.
19 reviews
I fly often and American is one of my least favorites. I missed 4 flights in a 24 hours period based on their issues.
julieannegavin G.
Nanuet, NY
27 reviews
The food is awful. I received cookies and they were disgusting. The customer service was good. Nice staff and pilot. 
Paula P.
17 reviews
Flying last year was a very good experience with America Airlines. Both flights to and from Florida were uneventful.
Dystany C.
Middle Vlg, NY
12 reviews
Flying with them is always good. They have great customer service and the flights always run on time. No complaints.
Cupcake B.
Cottonwood, AZ
185 reviews
Whats to say its a airline its ok i guess. The little bags of peanuts are good lol. Its clean as well as the toilets
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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