American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,642)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,642)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
🎀 E.
Santa Maria
1 review
Good service. Often times a lot of delays. Use at least 3x a year. Prices can be high, but good deals found on website
Dana B.
Glenside, PA
55 reviews
I've only traveled using American airlines maybe 2 or 3 times but each time went smoothly. No problems, no delays etc.
Victoria A.
Glenolden, PA
75 reviews
Had an awesome trip home from mexico on this flight. The offered bags of pretzels and water which was a very nice touch
Mary
26 reviews
The customer service was average and the in-flight entertainment was enough to keep me occupied for the entire flight.
Rafa K.
Jersey City, NJ
106 reviews
I've heard good and bad things about the company. my experience was laid back. It's not the best airline, but it's ok.
Samantha W.
Blanchester, OH
113 reviews
The only airlines i will ever fly. Treated so well and i never have any issues. Always treated like a special customer.
Amanda W.
Honolulu, HI
22 reviews
Globetrotter Expert Level 1
I love American Airlines. Any time I experience an issue they solve it quickly and without making it more complicated.
Claudia M.
82 reviews
Flew to europe and was very comfortable. Staff was really nice and genuine. I use this company most of the time i fly.
Cyndi S.
KY, KY
8 reviews
Basic service, nothing special, on time, no problems. No bells or whistles. Have only flown with AAA a couple of times.
Kendra C.
22 reviews
I didn't have any issues when flying with this airline. The staff was very courteous. My tickets were reasonably priced
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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