American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,590)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kimberly S.
1 review
It was as smooth as it could go.. A bit pricy but Worth it!!! Easy breezy... And staff was,very helpful and all smiles
Victoria B.
16 reviews
Flights are often delayed or canceled without recompense. The stewardess are rude and without class or professionalism
Emily S.
16 reviews
American Airlines always has great prices but unfortunately they don’t have the best customer service in my experience.
Brooke H.
Mount Morris, IL
191 reviews
I flew American Airlines when I traveled to Europe. Pretty good experience even though it was my first time on a plane.
Timothy B.
Wheat Ridge
60 reviews
Globetrotter Expert Level 1
Good clean planes usually. Comfy seats. But always seems to get delayed quite a bit when ever I fly with them it seems.
Holly S.
Moline, IL
56 reviews
Always friendly and always helpful with whatever I need! Sometimes they don’t let you choose your seat and that stinks.
Maricela J.
Port Arthur
5 reviews
I’ve gone to California and New York with American Airlines. They were very friendly and always answered our questions.
Anita H.
3 reviews
Best airline in the sky.  Love the easy gates in Atlanta. Always on time. If overbooked....offers gracious compensation
Ashley V.
Gulfport, MS
34 reviews
I used American Airlines for an international flight from Rio de Janeiro Brazil to nyc USA and it was pretty darn good.
Bailey S.
47 reviews
American Airlines was the best flight experience I’ve had. The people were lovely and the fights were on time and easy.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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