American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,610)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Chelsea J.
51 reviews
The customer service from this airline is the best in my opinion. I will always chose this airline over anything else.
Bailey S.
47 reviews
American Airlines was the best flight experience I’ve had. The people were lovely and the fights were on time and easy.
Lisa B.
Scott Depot, WV
70 reviews
This is my favorite airline. Ticket prices are reasonable. Great staff on the plane. Will always try to fly with them.
I've always had good experiences. Flights on time, friendly staff and a decent price on flights. No complaints from me
Lily L.
New York , NY
93 reviews
Never had any problems with this airline. Always great customer service and accommodations. Safe and reliable airline.
62 reviews
I have always traveled with America Airlines. I never really had a delay but there customer service can be pretty rude
Luis C.
9 reviews
Great airline, the attention is pretty cool, and some friends works on this airline, so my attention is always perfect!
Amanda C.
Orange, CA
63 reviews
Overall service is satisfactory. However, the majority of the time I've flown with them there have always been delays.
Larissa A.
2 reviews
I’ve been to 14 countries and mostly all my flights were by American Airlines and I have no complaints about it. 
Cynthia N.
Miami, FL
65 reviews
Globetrotter Expert Level 1
Great company I flew to Maine and had the best seats. Customer service was great. Ample leg room.  Heck in is a breeze. 
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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