American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,489)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Heather C.
Winter Haven, FL
69 reviews
Took this to go see my brother in Alaska because he's in the army I would rather this than any other plane to alaska
Michelle R.
El paso, TX
145 reviews
Great discount if you book your flight weeks before! Super clean and great cuatomer service! I can't complain at all!
Jennica W.
Plano, TX
107 reviews
Globetrotter Expert Level 1
American Airlines is not one of my go-to airlines. The staff was polite but the flight was bumpy, load, and cramped.
Bailey R.
Pasadena, CA
117 reviews
Globetrotter Expert Level 1
I don’t remember my experience with American Airlines vividly, but I remember the flight being enjoyable and smooth.
Kelsey S.
65 reviews
I've always had good experiences when flying with AA. They are really good at sticking to the time schedules as well.
Bianca J.
Seagoville, TX
94 reviews
Used this airline twice and really did not like it. The baggage fee was too much and I didn't like the assigned seats
Shellie H.
11 reviews
seats were small, but very good customer service and give loads of food and drinks and made sure you were comfortable
Sarah H.
52 reviews
Very nice staff, very accommodating. I flew in the economy section and it was nice. Would fly with this airline again
Jamie S.
170 reviews
Globetrotter Expert Level 2
Flight was good, however, paying extra for our luggage was not very fun. Especially since Southwest does not charge.
Keith K.
Arlington, MA
10 reviews
Great amenities for top tier elites. Domestic fleet is aging but still one of the best for north/south international.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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