American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,483)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Memphis, TN
168 reviews
Customer service is friendly and their site is very user-friendly. Every experience on AA has been a great one for me!
Cheyenne C.
40 reviews
They are good. It gets you to where you need to go. Prices are expensive but that airline. I will be using them again.
sheiby n.
5 reviews
The absolute best airline out there!!! The staff is so nice and accommodating! Definitely number 1 in customer service
Jasmin R.
28 reviews
I use this airline because it's not very expensive and they have very nice people and I wish I could travel more often.
Kathy L.
186 reviews
I’ll be real. It’s been a while since I’ve flown American but they have a great reputation. Would definitely fly again.
Briana W.
Republic, MO
152 reviews
Globetrotter Expert Level 1
American Airlines does what they can to make everybody comfortable. I have enjoyed the flights I have taken with them.
Brianna T.
coos bay
16 reviews
The company provides great service. I definitely recommend sitting in the front because the seats are more comfortable!
Rave K.
Jefferson Cty, MO
35 reviews
They were great seats small an uncomfortable too close to others for me i will not fly American again unless i have too
Megan B.
Skillman, NJ
125 reviews
Globetrotter Expert Level 1
Average at best. Nothing to right home about. I prefer united or Jet blue but had to chose them due to time of flights
Maria R.
New York, NY
111 reviews
Globetrotter Expert Level 1
Not JetBlue but it’ll do. Usually one of the pricier options which is why I dont take it often but they’re pretty clean
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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