American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,584)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Jessica W.
Cincinnati, OH
51 reviews
Great customer service, decent prices and the most usable mileage program I've experienced. Excellent flight attendants.
Maryfrances J.
norfolk, VA
47 reviews
I travel to various places and American Airlines has made it simple for me. I have not had any issues with them thus far.
Alan W.
22 reviews
Made my trip overseas very comfortable and easy. Had no complications in my flight at all. Customer service was on point
kristen j.
1 review
They had pretty good service. They were very polite and attentive. The seats could've been a bit bigger but I am bigger.
Grace G.
Lawrenceville, GA
17 reviews
I love their flights because they always have good customer service. I've never had a problem when traveling with them.
Claudia M.
82 reviews
Flew to europe and was very comfortable. Staff was really nice and genuine. I use this company most of the time i fly.
Sue Jean N.
48 reviews
My experience with American Airlines is for the most part good. Not exceptional in anything, but not horrible either!
Kendra C.
22 reviews
I didn't have any issues when flying with this airline. The staff was very courteous. My tickets were reasonably priced
Brendan C.
Detroit, MI
26 reviews
American is my go to airline! The main cabin extra is really great and with their new fleet they are really improving!
Tamiris M.
Philadelphia , PA
7 reviews
I flew with American Airlines from Brasil to New York. Never traveled with them before and just loved this experience.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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