American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,414)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Sheila J.
8 reviews
Loved there service when I traveled to Dominican Republic in a really sad situation and their customer service is great
Jasmine P.
Folcroft, PA
13 reviews
Not My 1st Choice. Nice Flight Attendants. Don’t Really Remember Much Else, Has Been Awhile Since Ive Used This Airline
sara h.
46 reviews
Foot in this airline is so delicious. And airplanes are so clean and not old. Airline staff is so friendly and helpful
Kelly A.
27 reviews
Globetrotter Expert Level 1
The routes and prices never seem to be the best, in my opinion, but the flights themselves are typically without issue.
Gizelle R.
Orlando, FL
92 reviews
American Airlines is ok. It’s not an airline I’d choose over my favorite. It’s rare I’ll catch a great deal with them.
Emily S.
16 reviews
American Airlines always has great prices but unfortunately they don’t have the best customer service in my experience.
Sabrina F.
17 reviews
This airline is amazing! Everything is super organized and the food is good! I think everybody should try this airline.
megan e.
Pt Pleasant, NJ
69 reviews
My flight was okk. Nothing above and beyond compared to other airlines. Got me to and from. Don’t usually use American
Memphis, TN
166 reviews
Customer service is friendly and their site is very user-friendly. Every experience on AA has been a great one for me!
Alyssa A.
46 reviews
I love American!! I always fly it. The people are so respectful and you can have genuine conversations with the workers
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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