American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,425)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Susie G.
Louisville, KY
33 reviews
Flew with American Airlines and it was great. Flight was on time, flight attendants were very nice. Airplane was clean.
Fernando R.
McKinney , TX
15 reviews
Flying with them is fun relaxing not to cramped. Love the service they give and more when you are flying 3 plus hours.
Amber W.
Fort Worth
14 reviews
American Airlines have improved a lot over the years. They have been listening to feedback, and changing for the better
Effie S.
Upper Darby, PA
76 reviews
Seats were a bit squished together. Wasn’t too much of a comfortable flight especially it being long. Food was average
Annie P.
58 reviews
Everything about purchasing and finding the right flight was a smooth process. The crew wasn't the friendliest however.
Momma L.
San Gabriel , CA
28 reviews
Globetrotter Expert Level 1
The airline does a great job. I always have a positive experience from the time I check in to when I get off the plane.
Meagan B.
Phillipsburg, NJ
29 reviews
I prefer American Airlines everytime that I fly because they are easy to use and the staff has always been great. 
Asma R.
Arlington, TX
69 reviews
Good but I wish they let you take a bag for free like southwest let's u have 2 at no charge and they Serviece is great
Emily S.
47 reviews
Globetrotter Expert Level 1
The increased baggage fees across the board with every airline are terrible, but American Airline is one of the lowest.
Ellen S.
Colorado Springs
19 reviews
American generically takes good care of their customers. Delays are common but American did s great job handling them.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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