American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,415)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Amber W.
Fort Worth
14 reviews
American Airlines have improved a lot over the years. They have been listening to feedback, and changing for the better
Isabel C.
Long Beach, CA
161 reviews
Had a good experience flying here. The staff was friendly and accommodating. The food was good and the ride was smooth.
Asmik S.
Jacksonville, FL
70 reviews
Not bad at all. I usually don't like any planes because it's usually means I'm leaving home for work got a long period.
Gabryelle E.
Riverside , CA
55 reviews
Globetrotter Expert Level 1
American Airlines flights aren't very comfortable due to not much space and crowded flights but they get the job done. 
Leah P.
Somerville, MA
21 reviews
I like American Airlines, their business class services are some of the best in the business for flights within the US
Ashley C.
Boylston, MA
107 reviews
I have only ever had good experiences with American Airlines. They were always very helpful and took good care of me.
Ajla A.
Chesterfield , MI
25 reviews
The prices are usually good. I have not experienced any problems with flight or baggage. Customer service is good too!
Daniela F.
22 reviews
Such a good service, everyone is sooo nice, and they treat you like you deserve! This is definitely my favorite airline
Jennifer M.
Detroit, MI
113 reviews
Globetrotter Expert Level 1
I’ve always had issues with American and their inflight is usually a little on the messier side and seats are not nice
Emilio M.
12 reviews
Realiable, but not particularly cheap. some routes really need new airplanes (SDQ-MIA), but flights tend to be on time.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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