American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,516)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Yissel B.
Doral, FL
4 reviews
Puntual. Regular food. None free bagagge if u're not in business. Sooo many flys in a day yo anywhere, good millage plan
Lisandra G.
Durham , NC
87 reviews
I love how some of their planes have a charging outlet Nnd they have a screen for you to watch any free movie you'd like
Carla J.
Thomson, GA
5 reviews
I haven't flown with American Airlines in years. I had a decent flight . The staff were very nice and the food was good.
Kimberlee S.
San Antonio, TX
4 reviews
Love AA!! Customer service was so amazing and everyone was so nice and accommodating!! I always try flying AA if possible
Jessica R.
127 reviews
Globetrotter Expert Level 1
American Airlines is the worst. Always delays horrible customer service crappie aircrafts . I avoid them like the plague.
Julia J.
19 reviews
Great service. Love going on these flights and knowing I am going to be taken care of. Wish the planes were a bit nicer.
Paige S.
Hot Springs, AR
25 reviews
Globetrotter Expert Level 2
American Airlines is a good airline to use. Everyone is super nice. The only thing that I don't like is the small seats.
Christopher K.
3 reviews
The customer service is great , the prices are good and the crews are very accommodating especially if you have children
Kelly R.
Charlestown, IN
139 reviews
Globetrotter Expert Level 1
Had a great experience, great flight, friendly staff and timely arrival of the flight as well as my  luggage. 
Melisa D.
Utica, NY
24 reviews
The worst experience we have had flying. Rude customer service, the planes are old and not up to date. Delays and delays.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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