American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,641)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Erika B.
Tucson, AZ
139 reviews
The best airline in the business. They are super accommodating and the staff on the flights are always friendly and great.
Diana A.
Glendale, NY
69 reviews
Never actually had a problem with American Airlines .. I usually fly down to Atlanta and I've never encountered any issues
Austin, TX
78 reviews
Classic, all around great airline. Comfortable flight, with entertainment provided. Friendly staff, and very accommodating
Michelle N.
406 reviews
Globetrotter Expert Level 3
Never know what you're goign to get. Some planes have been good, others have been busted with broken TVs and crappy seats.
Isabel C.
New York
6 reviews
Good customer service. The planes do need an update though. They feel really old. The seats need to be a little bigger also
Meghan H.
451 reviews
American Airlines have always been a dependable choice for me. The service is great and the flights are safe and reliable.
Savannah M.
93 reviews
I have never had a bad experience with this airline. The ticket prices are fairly reasonable depending on the time you buy.
This airline company is good I would not call it the best, but I have not any big problems with this airline. It is decent.
Denisse O.
Syracuse, NY
30 reviews
American has gotten a lot better through the years. The seats are pretty comfortable and the staff is pretty accommodating
103 reviews
Globetrotter Expert Level 1
I love American Airlines the rewards program is awesome and the flight crew has always been very friendly and accommodating
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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