American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,496)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Aloni P.
3 reviews
American Airlines provides a good service and flight attendants are pleasant. They usually have fair prices for flights.
Elena S.
Fairfield, CT
135 reviews
Globetrotter Expert Level 1
great company and airline service, good rates and miles program that  can easily be redeemed would definelty rcomend
Esther A.
Irving, TX
58 reviews
American has been great for me when I traveled to Cali. I don't have complaints on them and have used them about 3 times
Brooke p.
N Salt Lake, UT
152 reviews
Globetrotter Expert Level 1
The reason this gets an extra star is because I have a credit csr d that gives me airline miles and it's to this airline.
Jacobett✨💕 R.
38 reviews
Good service. Didn’t get delayed and have never lost my baggage. They also fly international I believe so that’s a plus.
Courtnie M.
14 reviews
5/5, when I missed my flight they were quick to get me on the next available with quite a large charge but still grateful
Merilyn L.
44 reviews
Globetrotter Expert Level 1
Personally I've never had an issue. Good prices , good service . Customer service was fair. Flight was average no issues 
shaylee h.
2 reviews
amazing!! i would definitely suggest!! so sweet & kind!! would defiantly recommend too anyone looking to fly!! love it!!
Andrea S.
32 reviews
The staff at American Airlines was friendly. The flights departed and arrived on time. The seating is small and cramped.
Melanie U.
131 reviews
Globetrotter Expert Level 1
It's always been sub par service. Not going over the top but also not terrible.AA is perfect middle of the road traveling
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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