American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,565)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Tenzing C.
Medford, MA
178 reviews
Globetrotter Expert Level 1
The service I received on my flight was great. The flight attendants were friendly and nice. I travel atleast once a year.
Samantha T.
New Boston, MI
468 reviews
Not the best selection of flights in my area. Decent customer service. You have to pay for luggage. You get assigned seats.
Tamelyn F.
Nashville, TN
64 reviews
Globetrotter Expert Level 1
They used to be my favorite, but that was years ago. Now they seem old fashioned and a bit stuffy. Not bad, but not great.
Joanna N.
27 reviews
I am an AAdvantage member and you don't have to get points by only flying. Get points by dining or shopping on and offline.
Jenny M.
Seneca , SC
11 reviews
Usually American Airlines is pretty good. They're employees are attentive and actually seem to care about their customers.
Jensen H.
3 reviews
When I had my experience with this company they were pretty average and the attendants were respectful from my experience.
Saily E.
New Brunswick, NJ
33 reviews
Globetrotter Expert Level 1
Son más o menos aunque a veces no se ven tan profesionales les hace falta un poquito más atención a las personas con niños.
Yulonda S.
Denham Spgs, LA
173 reviews
Globetrotter Expert Level 1
Great service, friendly staff, comfortable flights and timely service. The flights are more affordable than other airlines
Porscha G.
New Orleans , LA
30 reviews
I've haven't had a problem with AA, I've flown 3 times with them in the past 2 years and each time it was a pleasant flight
Tiffani R.
Round Rock, TX
38 reviews
Globetrotter Expert Level 1
Great service and have always loved flying this airline. I always feel safe and the staff is always so nice and welcoming.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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