American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,546)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Sonia M.
Phoenix, AZ
26 reviews
I’ve had a great experience when traveling with American Airlines. The only downside I would say is the baggage fee! 
Jamie F.
158 reviews
American Airlines has been a great airline to fly with. Their prices are about average, and their service remains pleasant.
Josabeth C.
Stockton, CA
222 reviews
Globetrotter Expert Level 1
Just like all airlines. Pretty meh feeling about them. Nothing much to say besides overpaying for baggage and unknown fees.
Lyndsey W.
398 reviews
I've only flown a few times and have always flown American Airlines. I have not yet had a bad experience on these flights.
Madelynn B.
334 reviews
Globetrotter Expert Level 1
I use them quiet a bit but they aren’t necessarily my favorite. Sometimes unprofessional and childish but I arrived safely.
Kayla M.
6 reviews
Easy and quick. Great customer service and employees! (Also love the snacks) I will always choose this airline of possible!
Laura M.
Sahuarita, AZ
17 reviews
Not much leg room priced a little high for my taste but they do have a lot of non stop flights so it does make it worth it
Stefani M.
Los Angeles
16 reviews
Always have a great flight with American Airlines. I have been flying with them for years and have never had any problems.
Stephanie A.
Jersey city
49 reviews
I liked it! I think they should make seats bigger. The attention was good and the prices are ok. I don’t use it that often.
Sana S.
Chicago, IL
17 reviews
Globetrotter Expert Level 1
I have travelled 4 continents so far and in the US american airlines is my go to carrier. Great service and friendly staff
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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