American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,514)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Lisa W.
37 reviews
We traveled a good bit in 2016 and we always got the best prices through American Airlines. The service was also excellent.
Mason M.
1 review
Amazing customer service! Fast flight, for a long distance! Took of late, which is fine, and landed earlier than scheduled!
Jiany Z.
Allison Park, PA
13 reviews
American Airlines had good service and settings but it's just an average airplane. I didn't feel anything special about it.
Mckenzi H.
Hendersonvlle, TN
43 reviews
I’ve only flown with American a few times, but they have both been very smooth flights and I’ve had great customer service.
Laura L.
Lincoln, RI
135 reviews
I love the perks I receive as a card holder, and they seem to be the most reliable of the major airlines in my experience.
Cambree E.
42 reviews
These planes always have the highest quality in cleanliness and friendliness. Always feel comfortable flying with American.
Samantha T.
New Boston, MI
468 reviews
Not the best selection of flights in my area. Decent customer service. You have to pay for luggage. You get assigned seats.
Kristina P.
4 reviews
Our airport is a hub for American so there are always a lot of flights and times to choose from. Experience is always good.
Laryssa V.
Sturbridge , MA
16 reviews
Best airline.It's not the cheapest, but it has the best airplane.Super comfortable, great food.Excelent reception.Cleaning.
Allison C.
Portland, OR
40 reviews
Cramped seating with an abysmal lunch. The stewardesses seemed miserable even. Never have I flown with this company again.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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