American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,456)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Cat S.
83 reviews
Great travel, wonderful food and drink options as well as movie selection for hour long flights. Super easy to book flights
Kayla M.
6 reviews
Easy and quick. Great customer service and employees! (Also love the snacks) I will always choose this airline of possible!
Yoldaris J.
54 reviews
Use it at home for a long time but their service declined much but as far as we use the latest except the service was good!
Jamie F.
158 reviews
American Airlines has been a great airline to fly with. Their prices are about average, and their service remains pleasant.
Laryssa V.
Sturbridge , MA
16 reviews
Best airline.It's not the cheapest, but it has the best airplane.Super comfortable, great food.Excelent reception.Cleaning.
Afroze R.
Houston, TX
86 reviews
Globetrotter Expert Level 1
Mile rewards are good but other than that not so great. Decent international travel options but horrible customer service.
Samantha T.
New Boston, MI
468 reviews
Not the best selection of flights in my area. Decent customer service. You have to pay for luggage. You get assigned seats.
Jessica R.
28 reviews
The on board service is great. Good food. And the flight attendant are always polite. Lugagge arrived in perfect condition.
Christine S.
Binghamton, NY
128 reviews
Price was fair but had to take connecting flights with long layovers to get to my location. The small planes were not nice.
Sana S.
Chicago, IL
17 reviews
Globetrotter Expert Level 1
I have travelled 4 continents so far and in the US american airlines is my go to carrier. Great service and friendly staff
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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