American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

Top Questions See all 747 Q&A

  • Where have you been in the past Year?4 Answers
  • American Airlines Airline Company would anyone suggest Th...4 Answers
  • Where have you traveled to in the past year? 🌏 American A...11 Answers
American Airlines Airline Company
American Airlines Airline Company
Reviews (20,529)
Q&A (71)
Media (87)
Leave a Review
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Holly R.
4 reviews
For the most part they arrive on time or a little early, the stewards are very nice and helpful, and the airlines are clean!
Mckinsey H.
Hyde Park, UT
3 reviews
Great service. The flight was to Mexico City with some layovers but it was really comfortable and had a good amount of space. 
Hope Mills, NC
604 reviews
Globetrotter Expert Level 2
Eh, I have mixed reviews with my expiernce with American Airlines. I will say that they do return emails when you have issues
Alma E.
7 reviews
They give good service and do their job right. They’re also very nice and neat and are willing to make sure everyone is okay.
Neka P.
18 reviews
Great Airline to travel with when it comes to crusty service. However I just wish every seat had the same amount of leg room.
Abigail H.
11 reviews
The seats are roomy. There are also a movie you can watch when you are on the plane. The flight attendants are very nice too. 
Kirsten S.
Windthorst, TX
4 reviews
Usually have very good rates, but very frustrating when their military fares are higher than a standard fare for same seating
Tangela J.
Denton, TX
55 reviews
Globetrotter Expert Level 1
Decent service before during and after flight. Friendly staff who seem satisfied with their jobs and don’t mind helping you.
Caroline M.
122 reviews
They have me a whole can of soda on the flight which I liked. I also appreciate that they let military personnel board first
Mike H.
10 reviews
Globetrotter Expert Level 1
American Airlines is normally my second or third choice, they’re quite reliable and I’ve never had any issues when flying AA.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

Sign up to join our community!

Influenster Cashback
We recorded your visit.
American Airlines Airline Company

was opened in another window. If you made a purchase Cash Back will be automatically added to your Ebates account tomorrow.

Please confirm your email.
If you have an existing Ebates account, make sure to enter your Ebates email

6 characters minimum. Password must consist of letters, at least 1 number and 1 special character.