American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,567)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
desiree m.
15 reviews
Nice smooth flight. No issues. Helpful employees. Only complaint is the leg room. Otherwise I have flown with them many times
Tangela J.
Denton, TX
55 reviews
Globetrotter Expert Level 1
Decent service before during and after flight. Friendly staff who seem satisfied with their jobs and don’t mind helping you.
Lyndsie W.
Redmond, OR
73 reviews
Globetrotter Expert Level 1
Absolutely love american airlines!! They have pretty decent room in their seats, which is nice because my boyfriend is 6'2"!
Deana K.
202 reviews
Use just to go international and it worked out convenient. Baggage was great nothing happened to it and the prices are cheap
Daphne W.
Tacoma, WA
756 reviews
Globetrotter Expert Level 4
Its been awhile since i have flown with American Airlines. I have had no bad experiences with them, but nothing great either.
Bri R.
Mount Vernon
44 reviews
Have only flown with them once but probably not again. Pretty bad customer service and had a bad experience checking my bag.
Eliza E.
Rome, NY
131 reviews
Globetrotter Expert Level 1
Better then Delta. Small space, small seats u can't even turn to reach your seatbelt. Maybe if in desperation I'd fly again.
Maiara C.
Short Hills, NJ
44 reviews
Last time I stayed in Mazatlan for a long time and had to take a hundred flights to go home. Thank you for the ear indectuin
Alexis H.
79 reviews
Love the flight attendants have great service for their customers/flyers. They make you feel very comfortable on the flight.
Maria G.
Mission , TX
92 reviews
This airline company is so good/friendly! The flight attendants are super nice always checking if you need anything, love It
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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