American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,588)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Leslie M.
Maineville, OH
421 reviews
Globetrotter Expert Level 4
I’ve only flown with them once and it wasn’t too bad. It went smoothly but I know a lot of people have issues with this line.
Dannie N.
84 reviews
Globetrotter Expert Level 1
App could use some updates. Decent customer service online or on the phone. At airports, reps have been nothing but helpful.
Shells U.
Minneapolis, MN
234 reviews
Globetrotter Expert Level 1
They delayed our flight and made us walk back and forth from the plane to the airport. Other than that the service was great.
Paulyna N.
New Orleans, LA
56 reviews
I always seem to have a flight delay with American Airlines. Other than that the flight attendant and pilot is pretty great!
Tabitha B.
Winfield, AL
129 reviews
I really like flying American airlines. I feel like they have better deals on flights, and the employees are really friendly.
Audry M.
Cross Jct, VA
35 reviews
My last few flights have been with American and the staff has been friendly, fun and professional and the flights were great!
Kayla K.
87 reviews
Globetrotter Expert Level 1
The seats were very comfortable and the stewards were super nice. I prefer using American when i fly if it is at all possible
Damaris G.
Hialeah, FL
70 reviews
It was 5hr direct flight and it was longest flight I've ever taken. I spend the whole asleep as I was traveling from Ca to Fl
Lizia P.
473 reviews
Globetrotter Expert Level 2
Es una compañia buena y confiable.
Pero su servicio al cliente deja mucho que desear
Y sus precios aveces estan algo elevados
Kelsey F.
115 reviews
Globetrotter Expert Level 1
Decent experience flying from Boston to LAX and back. Decent selection of inflight entertainment, wish the WiFi fee was lower
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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