American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,561)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Melissa👑 M.
Redwood City, CA
167 reviews
Globetrotter Expert Level 1
Last minute option and I was not a fan. It was more expensive and didn't have any extra luxuries that made it worth the price
Rachel F.
83 reviews
American Airlines was great for my last trip. The service was excellent, start to finish. I would recommend them to everyone.
LaShawna G.
12 reviews
I love that they give your free comfy fleece blankets on the planes. They are so soft and a nice size to use on long flights
Katherine L.
Marana, AZ
2 reviews
Good service but charges for bags. Most of the time on time departures and arrivals. Planes can be older than other airlines
Dannie N.
84 reviews
Globetrotter Expert Level 1
App could use some updates. Decent customer service online or on the phone. At airports, reps have been nothing but helpful.
Valentina G.
Seattle , WA
199 reviews
Globetrotter Expert Level 1
Their seating is very tight and they let people I the airplane in the weirdest way possible so it's hard to get to your seat.
Jo Jo P.
12 reviews
American Airlines has had great customer service each time I've flown, I've never felt like I was unsafe during these flights
Latisha B.
Highland Spgs, VA
38 reviews
I rode American Airlines to Las Vegas from Washington. The flight was not bad but I heard a lot of complaints about them.
Damaris G.
Hialeah, FL
70 reviews
It was 5hr direct flight and it was longest flight I've ever taken. I spend the whole asleep as I was traveling from Ca to Fl
Lisa G.
22 reviews
This is been a while ago, I’m not sure of their service now, but at the time it seemed ok. Except the food wasn’t that great.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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