American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,428)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Chaldees R.
59 reviews
Globetrotter Expert Level 2
The crew was friendly. The ride was smooth and the pilot was engaging. The plane was neat and clean. I enjoyed the offerings.
C C.
2 reviews
Usually has the best deals on flights and whenever there has been an issue the staff always worked to find the best solution.
Amanda D.
Palm Bch Gdns, FL
71 reviews
Globetrotter Expert Level 1
As long as you have their credit card it is reasonable to fly with them. Your bags fly free and you get on the plane quicker!
Genuinely L.
New York, NY
23 reviews
Globetrotter Expert Level 1
Flew AA on a recent trip to Southern California and received great in flight service and the best of all, on time departure. 
Eliza E.
Rome, NY
131 reviews
Globetrotter Expert Level 1
Better then Delta. Small space, small seats u can't even turn to reach your seatbelt. Maybe if in desperation I'd fly again.
Kelsey F.
115 reviews
Globetrotter Expert Level 1
Decent experience flying from Boston to LAX and back. Decent selection of inflight entertainment, wish the WiFi fee was lower
Paige L.
96 reviews
I love this airline company. Always have friendly staff and they are able to accommodate even the most difficult passengers.
Lucia C.
Tucson, AZ
65 reviews
Traveling through AA was a breeze. I flew from Phoenix to LA and the process was painless. I don’t have a complaint to share.
Lyndsie W.
Redmond, OR
73 reviews
Globetrotter Expert Level 1
Absolutely love american airlines!! They have pretty decent room in their seats, which is nice because my boyfriend is 6'2"!
Renee P.
Punta Gorda, FL
21 reviews
Globetrotter Expert Level 1
American does have great employees, all are very kind and professional. Just wish they had a better record of being on time.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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