American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,566)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Megan E.
Old Greenwich
10 reviews
Probably my lease favorite domestic airline but not significantly worse than delta. I find the domestic planes to be quite old.
Jacqui R.
Mount Laurel, NJ
116 reviews
Globetrotter Expert Level 1
Great selection of flights in my area. They have always been very easy to work with, they are an airline so not always the best
Natalie P.
73 reviews
I have never had a bad experience with American Airlines. It has always been a smooth flight when I fly with America Airlines.
Danielle K.
454 reviews
Used AA for a trip to Cabo and it was perfect. great seat, great staff, great snacks (over priced) but b over all it was great.
Nicole M.
73 reviews
The flight attendants were kind however the staff outside of the plane were rude and disorganized. Not the the best experience
Ashley E.
Joliet, IL
6 reviews
American Airlines is great. I've never had any problems using them. I have used them to fly to Hawaii and never had any issues.
Camilai Keres O.
Miami, Florida
48 reviews
Flights on time. Good customer service. Normal food on flight. Nice flight yo can sleep easily on them. Kind expensive though.
Dana H.
326 reviews
This airline is very great and reliable. They are reasonably priced and I can fly wherever I need on it. They are very friendly
Olga A.
Bismarck North Dakota
4 reviews
I traveled with this company for 25 years ago. I love it because I always on time in my trips. The services is excellent to me
Angely S.
241 reviews
Globetrotter Expert Level 1
Been flying with American Airlines since before I was born. Great customer service. Prices are fair if you book ahead of time.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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