American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,570)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
OliviaY.802 Y.
Williston, VT
9 reviews
Great experience. They crew is so nice. Thanks so much to the crew they made it less stressful. They food on the plane is okay 
LaSaTa's W.
106 reviews
Globetrotter Expert Level 2
Flights were always on time. Air hostess-seems to be pretty nice and calm considering its not an easy job to deal with people.
Ish C.
156 reviews
I love American Airlines ! Honestly I have never had a problem with them. They are amazing and such great customer experience.
Yare L.
Pottsboro, TX
17 reviews
Excellent service and no delays! Check in was quick and easy. Security didn't take long, and we got to our destination safely.
Cindy Y.
23 reviews
I've only flown american once and it was a good experience. Nothing amazing but I got to where I needed to go without a delay.
Kyle D.
Milwaukee, WI
9 reviews
I love American Airlines, always the best flying experience. They are leaps and bounds better than some of the budget airlines!
Laura F.
New Lenox, IL
51 reviews
We use American because they have great service and attendants. My husband travels for work and this is his preferred airline.
Ashley B.
Atlanta, GA
60 reviews
Eh, they are average. Sometimes the cheapest to fly but was not impressed or upset with the service. Could take it or leave it
patricia r.
15 reviews
nice agents at the front counter, gates and flight crew, a bit pricy, space on the planes are limited, but will still flying AA
Daimi B.
Hattiesburg, MS
25 reviews
Always a good quick flight. Sometimes their customer service isn't the best. They are a tad more expensive than other airlines
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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