American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,639)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Selena W.
47 reviews
Globetrotter Expert Level 1
Never had a problem flying with them. Employees were always super sweet and considerate. The planes were also always very clean.
Cori L.
Orlando, FL
18 reviews
American has routes that can get you anywhere. only complaint is customer service and rewards program could use some adjustments.
Candice T.
Houston, TX
98 reviews
Globetrotter Expert Level 1
Pretty ok. Wasnt on there long for most trips taken with them. Its just a flight. Was a decent ride and staff was decent as well.
isha h.
25 reviews
Only sometimes I flew from this airlines. This airlines also have great customer service and airlines seat were comfortable too.
Sonja N.
Lake Linden, MI
415 reviews
I had a good exsperience with american airlines got me from point a to point b without any problems. I would fly with them again.
Nacole w.
Halifax, NC
14 reviews
Always courteus stewards/stewardess never any problems with baggage or ticketing will fly again and again with american airlines.
Hannah B.
58 reviews
American Airlines never disappoints. The on-air entertainment is the very best part. Keeps adults and kids entertained and quiet!
Danielle L.
New York, NY
12 reviews
The food on the flight is decent and the seats are pretty comfy. Every time I use American Airlines, it’s a pretty smooth flight.
Madison R.
Concord, VA
84 reviews
It was an average flight to be completely honest. Nothing terrible happened but also, nothing too great happened. Decent prices.
Sandra M.
Norwalk , CA
109 reviews
The best costumer service ever. My husband missed the flight and they helped him out really good didn't charge the extra charges
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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