American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,509)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Ashleigh S.
Mount Carroll
35 reviews
Globetrotter Expert Level 1
American Airlines used to be my favorite airline but lately the prices have been through the roof and the service not as grand.
Sandy C.
Porterville, CA
186 reviews
Not a big flyer but they're very nice and the seats are comfortable so I may fly them again I don't know we'll see what happens
smteitel94 T.
New York, NY
15 reviews
Globetrotter Expert Level 1
Not the best service. My seat was broken during the flight and they didn't do anything to fix it or give me free snacks. 
Ashley B.
Atlanta, GA
60 reviews
Eh, they are average. Sometimes the cheapest to fly but was not impressed or upset with the service. Could take it or leave it
Rebekah K.
Riverside, CA
78 reviews
Globetrotter Expert Level 1
Good airline. Typical service and delays. I don't think there was anything that really stood out about my flights on American.
claire.dec D.
60 reviews
Globetrotter Expert Level 1
American Airlines provided a easy and simple flight - from booking the flight online to arriving at the gate. Would recommend!
Karla R.
New Prt Rchy, FL
131 reviews
It is ok. I don't like that they want to charge for everything. Yes the plane was clean but the staff was not the friendliest.
Daimi B.
Hattiesburg, MS
25 reviews
Always a good quick flight. Sometimes their customer service isn't the best. They are a tad more expensive than other airlines
Kelsea R.
Ada, OK
114 reviews
Globetrotter Expert Level 1
Late often. Kinda on the cheaper side. Not fresh snacks. All around it is like riding the bus, not glamorous but it is useful.
Thalia A.
73 reviews
I’ve never had a problem with them. Only thing is they don’t have TVs. Well I think they still don’t, have flown AA in a while.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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