American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,617)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Vanessa L.
51 reviews
Affordable and efficient! I’ve never encountered an issue with this airline. The staff has also always been friendly and helpful.
stephanie c.
Germantown, MD
63 reviews
Globetrotter Expert Level 1
They are ok I have had better airline experiences but I am sure it has to do with the destinations that I have been too as well.
Mika S.
60 reviews
Globetrotter Expert Level 1
I am not the biggest fan of American Airlines. I have flown with them the most times out of any airline and I am never impressed.
Kortney C.
20 reviews
The planes were not bad. I prefer delta staff but it wasn't a bad airline. I like the destinations for delta better for layovers
Tara K.
7 reviews
Very happy with my flight. It was on time and snacks were decent. The flight attendants were amazing and attentive to our needs. 
Chris M.
9 reviews
Fly American on our way home from Hawaii. Overall great experience, free movies on our 6hr flight was nice too!

Would use again.
Brittany U.
23 reviews
Most of their planes have not been updated and since they combined with other companies the price has gotten much more expensive
Meghan R.
2 reviews
We had a wonderful flight and crew!! We were traveling with a 4 year old and they made the trip low stress and wonderful for us!!
Alix M.
New York, NY
32 reviews
Globetrotter Expert Level 1
Frequent delays... and I don't fly a lot. So it have the majority of my flights delayed is a big issue. The flight itself is ok.
Sonja N.
Lake Linden, MI
415 reviews
I had a good exsperience with american airlines got me from point a to point b without any problems. I would fly with them again.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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