American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,652)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Maria R.
Doral, FL
73 reviews

Is an airline that besides punctual offers a pleasant trip to any destination, besides its comfortable seats its pleasant attention
Angelica S.
Miami, FL
23 reviews
Globetrotter Expert Level 1
Not as great as an airline as I thought it would be but not awful. I just had very high expectations and was a little bit let down
Molli C.
4 reviews
Wait time was decent. They overbooked, as many airlines do, so that takes a bit to figure out. Staff was friendly enough. 
faith. N.
43 reviews
it's always pretty consistent, and always packed. it's nice that you get free drinks and snacks if you're an AA card holder though!
Stephanny G.
Miami, FL
32 reviews

Good attention, minimum waiting time, at least the times I have traveled with them has gone very well, I like the food they offer.
Rachel G.
Farmington, AR
166 reviews
They aren't terrible; I've definitely flown worse. But their price is really high for the lack of space and amenities you receive.
Abby P.
64 reviews
American Airlines makes traveling very simple. Seats are comfortable but would be better if there were changing ports on all seats
Amanda G.
Surprise, AZ
17 reviews
American airline has the biggest seats ever seen almost all of the airlines and the funniest face between you and the other person
Katie F.
7 reviews
American Airlines is okay. I had a great experience flying them, but wish their cancellation/change policies were different. 
Katie H.
Saint Louis, MO
11 reviews
My least favorite airline. The least accommodating during delays or overbooking issues. Always trying to sell you something extra.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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