American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,428)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kyesha M.
Jacksonville, FL
30 reviews
Globetrotter Expert Level 1
I've personally never really had a problem flying American Airlines. Better than Delta honestly lol. I fly with them quite often.
Makailyn C.
10 reviews
Always comfortable and worth the flight. Makes flying easier and I feel safer. Customer service is okay. Kind of expensive though
Christine D.
8 reviews
I flew AA to NY. I arrived safely and without incident. My family has flown them as well. I would use this airline in the future.
Sandi C.
70 reviews
Great airline. I've never experienced any problems while flying. And I will say probably take American Airlines most of the time
Lori T.
Marion, IN
27 reviews
Globetrotter Expert Level 1
Always clean and good customer service. Only flown once or twice with them but never had any issues. I would fly again with them.
Megan N.
8 reviews
I have been researching this airline to fly out to nashvillle their prices seem reasonable. Hoping they can accommodate my party.
61 reviews
quiet without discomforts to travel the best care you get them in this airline.It is quiet, comfortable, organized and efficient.
Emma B.
Boston, MA
211 reviews
Globetrotter Expert Level 1
Eh, all airlines could use some work in my opinion. They don't recycle, which is frustrating given all the cans and bottles used
Kerry G.
Austin, TX
76 reviews
Globetrotter Expert Level 1
American was really good when you are on the newer planes but if you get an old plane which i do ALL THE TIME they are the worst
Kristin S.
Bessemer City, NC
72 reviews
I usually only fly American unless I need to fly and don't have much of a choice. I always have a good flight. and love the staff
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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