American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,425)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Hayley A.
Houston , TX
73 reviews
This is typically a nicer airline. I prefer flying American or United when I have to fly. The planes and customer service is good.
Amber G.
10 reviews
They usually have the cheapest prices, but I haven't had good experiences with them. I have lost my luggage 2x with this airline
Selina R.
27 reviews
Globetrotter Expert Level 1
Good service, nice flight attendants, comfortable. I really like American Airlines and their flights aren’t even that expensive.
Randall P.
5 reviews
Globetrotter Expert Level 1
I have been flying every week since August 2017 and I pick American every time. I have not had a bad experience with them at all
Kristi M.
83 reviews
My family always uses AA to earn reward miles. We have used them to fly to Ireland, England and across the country to California!
Nwando E.
Omaha, NE
70 reviews
I enjoy my trips with AA but it's only once that the flight was delayed and there wasn't enough update but it was ok at the end.
Monique S.
Lakewood, NJ
34 reviews
They were very friendly and my questions were answered. The flight was a bit bumpy but I am happy I got to my destination safely.
Allison C.
Leland, NC
17 reviews
Crowded feel to their airlines! Cramped and dated. Their prices are really cheap but great when you want a quick trip to Orlando.
Danielle B.
9 reviews
I love to fly American. I have had one problem and they fixed it quickly. I fly monthly and always fly American. I love the app.
Amanda L.
14 reviews
Globetrotter Expert Level 1
Great prices and flights. Horrible legroom and tiny seats. Would be so much better if they had bigger planes or just less seats.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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