American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,641)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Elizabeth Z.
Los Angeles
18 reviews
My go to airline. They have a great rewards card. Customer service is great. Flights are usually on time. Haven’t had any complaints!
Anh H.
23 reviews
I use this company a lot for traveling for work. Not the airline I would choose but I've never experienced any lost luggage (yet).
Melissa S.
Newark , NJ
94 reviews
Decent airline. Got me where I needed to go and the process of boarding and I boarding was fairly organized and didn’t take too long.
Becca D.
Santee, CA
240 reviews
Globetrotter Expert Level 1
I love this airline in there affordability and is comfortable and the staff are always amazing really go out of their way to help you
Deborah S.
Pensacola, FL
67 reviews
They usually have great prices on their airlines. There isn’t really anything special about this airline over other airlines though.
Brianna P.
Mishawaka , IN
16 reviews
Not very friendly. I was being talked to for having a carry on (purse) while other guy passengers were carrying on 1-2 carry on bags
Jamie B.
Tulsa, OK
6 reviews
The baggage fees are the only negative. Otherwise always willing to assist anytime we travel and need our reservations attended too.
All they flights that I had taken with them worked great. I have kids and the helped me with that. I wish they have more free snacks
Poline P.
Fresh Meadows, NY
81 reviews
Globetrotter Expert Level 1
Not bad. Small seats not very comfortable. Decent customer service. Like that it has options. Prices are not bad compared to others.
Jacqueline G.
N Hollywood, CA
53 reviews
Loved my experience when I flew with them. I had enough leg room to be comfortable and also loved the movies available on the flight
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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