American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,609)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Anelis S.
Orlando, FL
365 reviews
Globetrotter Expert Level 2
Our most recent trip to London was purchased Business Class with our AA Advantage miles and we had a great experience on our flights!
Courtney C.
Davenport, FL
22 reviews
We just did a few long flights with American and had a good experience. Booking was easy, seats comfortable and flight crew friendly.
Cecelia F.
1 review
Usually on time. Always lets us know why we are delayed .They are the main airline at my airport so they have most flights available
Karina C.
Bronx, NY
91 reviews
They are an okay airline. I definitely like jet blue better. The service in American is the friendliest and I like free chips. 
Anh H.
23 reviews
I use this company a lot for traveling for work. Not the airline I would choose but I've never experienced any lost luggage (yet).
Crystal W.
Knoxville, TN
318 reviews
Globetrotter Expert Level 1
Good competitive prices. Friendly staff and customer service. I love that they always give my kids a pair if "wings" when we travel.
Becca D.
Santee, CA
240 reviews
Globetrotter Expert Level 1
I love this airline in there affordability and is comfortable and the staff are always amazing really go out of their way to help you
Trinity S.
23 reviews
American Airlines has a good selection of movies to choose from and there was a decent amount of leg room so it was more comfortable.
Alyssa S.
Evans Mills, NY
7 reviews
Living in a snow belt hinders travel but the staff consistently is on top of things and finds the perfect solution to tough problems!
Gabriela C.
San Antonio
5 reviews
Great staff very friendly the airline very trust love very recommended American Airlines Airline Company awesome plain.!!!!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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