American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,613)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Brittany D.
Provo, UT
94 reviews
Globetrotter Expert Level 1
I hate American Airlines. Especially since you can’t pick your seat anymore and they have started charging you for your carry on bag
Jamaica G.
27 reviews
Globetrotter Expert Level 1
American Airlines is a very dependable airline. They have a nice variety of destinations, comfortable flights, and affordable prices
Grecia G.
Greensboro, NC
87 reviews
Globetrotter Expert Level 1
American Airlines is a good company; however, they are not the best. They do not put customers first like they do in other airlines.
Shanique W.
New York, NY
37 reviews
Friendly staff, they are patient with you when it is time to check in and on the plane the air hostess takes care of you with a smile
Gabriela I.
Old Bridge, NJ
54 reviews
I’ve been going through this airline every since I was little. I love the service and I definitely feel safe while on their flights.
Madison M.
Lexington, KY
204 reviews
Globetrotter Expert Level 1
I flew American Airlines my first ever flight. I was an unaccompanied minor and the staff was wonderful. They made sure I felt safe.
Jamie B.
Tulsa, OK
6 reviews
The baggage fees are the only negative. Otherwise always willing to assist anytime we travel and need our reservations attended too.
Amazing people!! I love their service and it's a great time to just relax! It is romance on first class and the normal middle class!
Deborah S.
Pensacola, FL
67 reviews
They usually have great prices on their airlines. There isn’t really anything special about this airline over other airlines though.
Elka A.
19 reviews
Last time I flu AA was a pleasure. The staff was very friendly and the flight was smooth.American Airlines Airline Company
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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