American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,473)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Stephanie  M.
Royersford, PA
82 reviews
Globetrotter Expert Level 1
American flights have always been great! Great customer service, comfortable. On time flights, and connecting flights when needed.
Taysha B.
Clifton, NJ
31 reviews
Last time I used this airlines I came in one of the smallest Airplanes ever! It was a scary ride for me as I felt claustrophobic..
Taylor b.
forest city
21 reviews
They could use some help however they are okay. They need better customer service. There flights are always smooth sailing though!
Robin A.
36 reviews
I haven't flown American airlines in a few years but I've never had any issues with them. The flight attendants are very friendly.
Madeleine M.
Dallas, TX
62 reviews
Love flying with American! I always get great service and they accommodate me when issues come about. I recommend flying with them
Stephanny G.
Miami, FL
32 reviews

Good attention, minimum waiting time, at least the times I have traveled with them has gone very well, I like the food they offer.
Amy J.
36 reviews
Favorite Airlines Company I've ever been on. Passengers and Staff were nice, patient people. Everyone was happy, kind, and helpful.
Jillian R.
Millersville, MD
25 reviews
I mean it's a domestic company and in my experience the foreign airlines have higher standards. If anything I would fly southwest.
Heydan A.
Royal Palm Beach
24 reviews
Great experience was super clean and efficient. It was an enjoyable ride because the people who work there were so helpful and nice
Katie F.
7 reviews
American Airlines is okay. I had a great experience flying them, but wish their cancellation/change policies were different. 
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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