American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,432)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
val a.
New York
21 reviews
Totally underrated airline! AA has good service, many flight options and one of the better reward programs of any domestic airline.
Daniela G.
Miami, FL
79 reviews
Excellent service provided on all trips made very good attention to the public.Everything very comfortable and fast in the services
S H.
9 reviews
American Airlines is a good go to company however its not really luxurious or full of excitement. Its a common mans travel company
Marie S.
43 reviews
This is an average airline. Nothing amazing but nothing terrible it’s average. I fly with them sometimes and have contempt flights.
Katie G.
60 reviews
Globetrotter Expert Level 1
Relatively inexpensive and fly all over the place. Not different enough from delta or united to prefer it over other major carriers
Mara M.
Allen Park
68 reviews
Globetrotter Expert Level 1
I just flew American Airlines for the first time and will definitely be flying with them again. Great customer service and planes.
Stacey M.
Collingswood, NJ
37 reviews
Globetrotter Expert Level 1
I had an awesome experience with AA. I haven't been out of the country, ever. Great customer service and made me feel comfortable.
Brittany M.
Bamberg, SC
64 reviews
Globetrotter Expert Level 1
They have a great rewards program available. As well as being available when you need a last minute flight and very helpful staff.
Rachel W.
31 reviews
Globetrotter Expert Level 1
I used to have a credit card with American Airlines and flew frequently only with them. I still like American Airlines a lot. 
alexis p.
4 reviews
It has good service and planes are always on time i have arrived on time every time i take these planes ,They have done a good job.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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