American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,483)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Almu D.
29 reviews
Globetrotter Expert Level 1
Lately American has improved in service and professionalism. It is not my preferred airline, but would not mind travelling with them
Madhavi N.
Houston, TX
58 reviews
American airlines is a very solid airline. Their customer service is really helpful and responsive. Sometimes they have great deals!
Sarah N.
Athens, GA
22 reviews
good flights, cheap prices, and great customer service. flights are usually on time and I've never run into any baggage issues 
Heather W.
Colorado Springs, CO
12 reviews
They're very nice, so much better then Spirit airlines. NEVER fly with spirit unless you're finding a way to make your anxiety go up.
Angel S.
44 reviews
I had a horrendous experience with multiple flight delays and they airline stole my good seats and gave me terrible seats in exchange
Shin Yi C.
84 reviews
Service isn't so great. Food is OK. They serve food constantly if it's an international log distance flight but the food isn't good.
Natália M.
Zion Crossroads
60 reviews
I did not have any problems with this company. Everything was fine in all parts: purchasing tickets, check in, baggage, departure...
Heather J.
Odessa , TX
44 reviews
If I could fly a different airline I would. They aren’t the best but if I need to use an airline American would be my second choice.
Ariel S.
stamford, CT
41 reviews
Globetrotter Expert Level 1
I love American Airlines. Clean and updated airplanes, great customer service and usually has TVs at every seat. Comfortable as well
Alice M.
3 reviews
Have had a great experience with them recently. In the past ran into some issue but enjoy flying with American when I get the chance
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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