American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,444)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Maica C.
Lexington, KY
288 reviews
I am a fan of this airline because they were so helpful when I recently missed a flight for another airline. Great customer service.
Lindsey N.
Antioch, IL
45 reviews
My husbands grandfather worked for American Airlines for 50+ years so whenever we fly, we choose American. Always a good experience.
Meg B.
Louisville, KY
88 reviews
Globetrotter Expert Level 1
The planes are very outdated and I do not prefer this airline to others. I feel for their fares you do not always get great quality.
Stephanie V.
24 reviews
Best airline in my opinion. The flight attendants are so lovely and helpful. Always so easy to purchase tickets and check in so fast
Christina B.
16 reviews
Globetrotter Expert Level 1
American Airlines is not my number one choice. No excitement on the plane ride. Pretty quiet and boring which makes for a long ride.
Rebekah M.
Brooklyn, NY
30 reviews
Great for flying with kids. They are accommodating and helpful. Will use them again. They let you gate check suitcases an strollers!
RichLush J.
San Antonio , TX
313 reviews
Globetrotter Expert Level 1
Blah too small of a plane, no wifi, food sucks, took forever to leave. I've traveled with them a handful of times, and prefer Delta.
Kaitlyn O.
Pompano Beach, FL
14 reviews
EXcellent service! I felt very comfortable and well attended on! The service was excellent & I would definitely fly with them again!
Irene D.
Boynton Beach, FL
17 reviews
Is a good airline, flights departa on time. I have used this airline more than 3 times, They are comfortable jets, the food is good.
Alma D.
Jacksonville, FL
35 reviews
I really like flying American Airlines. They have comfortable seating and usually good in comparison to pricing with other airlines.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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