American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,417)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Amanda F.
Easley, SC
97 reviews
I had a bad experience with this airline. I've also seen quite a few others with similar experiences. Definitely would not recommend.
Flew with them once. Planes are very compact. I feel claustrophobic on plane. Otherwise it was a good flight from ny to ga round trip
Sarah N.
Athens, GA
22 reviews
good flights, cheap prices, and great customer service. flights are usually on time and I've never run into any baggage issues 
Brianna P.
Mishawaka , IN
16 reviews
Not very friendly. I was being talked to for having a carry on (purse) while other guy passengers were carrying on 1-2 carry on bags
Yuaketha J.
Stone Mountain
76 reviews
Globetrotter Expert Level 1
They were pretty good, nice and accomendating. My first time flying wirh them and I will say I am likely to give thwm another change.
Angelica R.
Fort Worth
39 reviews
I’ve had a great experience flying with American Airlines. They are the most convenient when traveling to Mexico. I highly recommend!
Katlyn K.
Cambridge, IA
380 reviews
Globetrotter Expert Level 1
They have good pretzels and that’s about it. Tight quarters and seem to have troubles timewise. I tend to try to avoid this airline.
Heather J.
Odessa , TX
44 reviews
If I could fly a different airline I would. They aren’t the best but if I need to use an airline American would be my second choice.
Jaymee B.
58 reviews
Nothing beats american airline. Really reliable and crew are extremely helpful and friendly. U get what you pay for. Clean aircraft.
Matt W.
Fort Worth
11 reviews
One of my favorite airline companies. Great customer service, affordability, and safety procedures! Always will recommend to others.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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