American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,473)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Brianna P.
Mishawaka , IN
16 reviews
Not very friendly. I was being talked to for having a carry on (purse) while other guy passengers were carrying on 1-2 carry on bags
Ariana S.
11 reviews
Great services. Made sure i was ok and didnt need anything. Great prices. Recommended to me by a friend and i honestly recommend them
Nadine H.
Southfield, MI
5 reviews
ever since i was a kid american airlines has always been my first choice i have flown on other airline but i prefer american airlines
Karina C.
Bronx, NY
91 reviews
They are an okay airline. I definitely like jet blue better. The service in American is the friendliest and I like free chips. 
Baobai L.
169 reviews
Loved my experience with American Airlines, but it was just the people on the plane that was a pain! The customer service was A-plus!
Angie C.
las vegas
11 reviews
This was the first airline i ever flew on. It went really well, it was a great choice for a first timer. Customer service was great.
Amanda F.
Easley, SC
97 reviews
I had a bad experience with this airline. I've also seen quite a few others with similar experiences. Definitely would not recommend.
Holly R.
Ponchatoula, LA
134 reviews
I've mostly have no problems with American. Recently took my first international flight with them and it was as pleasant as could be
Sabrina J.
22 reviews
American Airlines was really great about changing my flight when my husbands military orders changed. definitely will use them again
Danna D.
135 reviews
Globetrotter Expert Level 2
My travel experience with AA is always pleasant, i have never had an issue flying with them. However, no flight experience is equal.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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