American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,469)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Katlyn K.
Cambridge, IA
380 reviews
Globetrotter Expert Level 1
They have good pretzels and that’s about it. Tight quarters and seem to have troubles timewise. I tend to try to avoid this airline.
Paris R.
14 reviews
Globetrotter Expert Level 1
I really like American Airlines. It’s one of my favorite airlines to fly. Friendly service, great routes, what more can you ask for?
Poline P.
Fresh Meadows, NY
81 reviews
Globetrotter Expert Level 1
Not bad. Small seats not very comfortable. Decent customer service. Like that it has options. Prices are not bad compared to others.
Jamie S.
38 reviews
Globetrotter Expert Level 1
My second best airline. Good leg room and decent seats for long haul flights. Slightly on the more expensive side of flights however.
Melissa S.
Newark , NJ
94 reviews
Decent airline. Got me where I needed to go and the process of boarding and I boarding was fairly organized and didn’t take too long.
Leslie S.
Hialeah, FL
52 reviews
Globetrotter Expert Level 1
American airline is another one of my favorites. The service is amazing and they give you snacks as well as super comfortable seats .
Meg S.
Edison, NJ
48 reviews
Globetrotter Expert Level 1
Convenient flights offered from NJ to Miami. Lots of leg room in planes unlike some others as well! I'd fly with then again for sure!
Rebecca  A.
Fresno, CA
44 reviews
Globetrotter Expert Level 1
We always have a great experience flying American. No delays, easy to navigate terminals, helpful staff and nice comfortable planes.
Annalee J.
Gardena, CA
3 reviews
They are very prompt to take off. The only wait time is when I had to get on the plane at the gate, which I avoided by boarding last. 
Ashley K.
Chesterfield, MO
91 reviews
Globetrotter Expert Level 1
Solid airline, didn't have any issues the last time that I had flown with them. Nothing that they did really stood out as impressive.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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