American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,539)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Rhyan C.
Chino , CA
20 reviews
Globetrotter Expert Level 1
The plane I️ took had nice leatherette seats with televisions for each passenger with a variety of games, television shows, and movies.
Elise F.
1 review
Wonderful service. Recently flew to New York city on a new plane. Each seat had their own screen with selection to all kinds of media!
Heather G.
Charleston, SC
47 reviews
No bad experience but there planes that I’ve been on could use some updating. Seemed old and outdated. No frills just plain and basic.
Luibelt A.
49 reviews
Globetrotter Expert Level 1
Not the cheapest airline but it’s a great one. I’ve never had any problems with it just wish the prices were as competitive as others.
Claudia V.
Shakopee, MN
56 reviews
AA is one of the top tier airlines. I have flown with AA for years but only have reached status recently. Not many amenities for Gold.
Sabrina R.
Red Oak, TX
30 reviews
Always friendly faces as well as the customer service line. I don't take too many trips. But can always count on the for the service .
Meli N.
8 reviews
Is ok the seat were a bit small, the customer service was not so great at all. The only thing i did not like was the customer service.
Diane H.
15 reviews
Globetrotter Expert Level 1
 I tend to have one of two experiences when I fly American....Excellent or terrible.
You never know which one you're gonna get!
Blayre T.
96 reviews
I am a customer with a AAadvantage number. AA gets me where I need to go and is affordable! American Airlines Airline Company
Reynande T.
Greenacres, FL
35 reviews
I love taking American Airlines. It's really kind of over price for a short stay, but cheap if you're doing a month pout international.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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