American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,572)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Alexis F.
Cherry Hill
7 reviews
sometimes they can have delays or mess up your flight but i always fly with them i am an advantage card holder and i stay loyal to them
Edith C.
Armona, CA
277 reviews
It's been awhile since I've flown with AA (I was probably 15), I had no problem with them the flight got their safely and all was well.
Dominique B.
Austin, TX
107 reviews
They have a great frequent flier program and credit card. It's great being able to use the miles to upgrade to business internationally
Kim S.
Millville 147 morton avenue
12 reviews
Comfortable seats, in flight movies, snacks, but they charge for luggage. Even though gas is way down now we pay more than ever to fly.
Kasia M.
4 reviews
Flew through this airline in the past. Efficient, easy flight. Service was good and customer service overall was good. Would fly again.
Lauren S.
Mt Prospect, IL
51 reviews
Globetrotter Expert Level 1
Not the best but not the worst. Their customer service can use some help. but other then that, i use them the most when i travel 
Sheena D.
Defuniak Spgs, FL
143 reviews
Globetrotter Expert Level 3
Compared to the other airlines i have flown. Their customer service is way better on the planes their flight attendants are awesome.!!
Sherry F.
5 reviews
We have never had any issues with American Airlines and we are elite members with their credit cards and we love the air mile options.
SDQ634341Rosanna S.
Miami, FL
159 reviews
Flights are on time, but its planes are very old and the service isn't very good, uncomfortable seats and everything is very expensive.
Valerie V.
Mountville, PA
11 reviews
Never have had any problems with them no delays. I remember when i was younger i used to travel with them alone very well taken care of
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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