American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,473)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Kute Kay K.
135 reviews
Globetrotter Expert Level 1
I have flown American Airlines. But I have not flown with them in awhile. I think they can improve their customer service tremendously.
Sydney A.
30 reviews
Decent flying. Never stood out as extraordinary but also was never a bad experience. The flight staff was always friendly and helpful.
Wilmari H.
10 reviews
American Airlines is really getting Their act together. I probably fly them more than I do any other airline and they have consistency.
Carolann B.
6 reviews
American Airlines is the only Airlines that I have used to travel. I travel about 1-2 a year and each time has been a good experience.
Diane H.
15 reviews
Globetrotter Expert Level 1
 I tend to have one of two experiences when I fly American....Excellent or terrible.
You never know which one you're gonna get!
Nikki H.
Tulia, TX
211 reviews
They never let me down!. I've always had a great experience with this company.. Always helping me when I have a problem with anything.
Frankie D.
7 reviews
I love traveling with AA. I always have the best experience with this company. I def couldn’t choose to flight with another one. 
Yeliana baez B.
Mulberry , FL
11 reviews
Preferred airline for travelling. They strive to keep the costumer happy and to get everyone where they need to go safely and on time.
Michelle H.
17 reviews
I have never had any issues with American Airlines. No lost luggage, cancelled or delayed flights. Would definitely fly Amerivan again
Shabana I.
334 reviews
The worst! Missed my gluten free meal on the way back from Paris. I was left hungry. They had no extra gf options for me to even have.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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